Once you have an access to the website, you can easily start shopping. The website has a user friendly interface that you can browse in peace. Add a chosen product to your cart by tapping the “Add to Cart” button after choosing the desired product size and quantity. Then proceed with by pressing on “View Cart” and “Checkout”. “Shop Now” button will take you directly to all the products categories where you can add your chosen product(s) to the cart. Did you find all products? Then go to your shopping cart by tapping the cart symbol in the top right corner of the website. You will see the details of the chosen product(s), the total price amount and the delivery time depending on the location. The payment method is Cash on Delivery and on the day of delivery we will let you know what time our couriers will bring your order to your doorstep. For more service inquires please contacts us Dizz.co.egypt@gmail.com

We offer secured payment options. Cash on Delivery (COD) is our main payment method. Pay to our courier man when your order arrives at your doorstep. In the near future, different online payment options will be integrated in our website.

All orders within Greater Cairo and Giza locations are processed in 5-7 working days. For other locations, orders are processed in 6-8 working days. The delivery fees are paid by customers in case of returned or exchanged item(s). If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

The delivery time mainly depends on the delivery location. All orders within Greater Cairo and Giza locations are processed in 5-7 working days. For other locations, orders are processed in 6-8 working days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Free delivery is and will always be part of our unique service to you, so you don't need to feel under any obligation to give tips. However, if you are really satisfied with our courier and would like to make him or her a little happy, you can of course do so! Our couriers are happy about every attention🙂

You have 30 minutes after placing the order to make a cancellation request. After submitting your cancellation request, a message will be sent to you to confirm the cancellation within 24 hours. For cancellation requests, please click on “For Cancellation Press Here” button in the automatically generated order confirmation email you receive after you place an order. An email window will pop up with Cancellation subject and an empty order number to be filled with you. So, please don’t forget to write down your order number in the cancellation request to be able to proceed with the cancellation process.

We hope you will be delighted with our ordered item(s). Should you wish to return anything purchased from us, we will be happy to refund or exchange an item provided it is in a fully re-salable condition, except for customized posters and puzzles which are non-returnable. You have 48 hours from the date of delivery to return or exchange your purchased item(s). Once we receive and inspect the retuned item(s), we will notify you of the approval or rejection of your refund via email or telephone. If it is approved then you will get your refund within 15 days via bank transfers/e-payment methods. The delivery fees 150 L.E. will be paid by customers in case of returned or exchanged item(s).

The posters: are crafted from premium, eco-friendly paper that combines a sleek finish with sustainability. Made from 100% recycled materials. The puzzle 🧩: consists of two main layers. The first lower layer is made of artificial recycled wood and the second upper one is made of cardboard. Our product is eco-friendly with very high and unique quality. It is also very safe for kids 😃

We are happy, flexible and open to any business deals and inquires. For a special, customized and bulk orders. Please contact us at contact@dizzegypt.com with a subject line “Wholesale Inquiries”

Yes, for sure. We offer special gifts orders with extra/additional costs. These extra/additional costs are based on different gift wrapping requirements, sizes and quantities of ordered products. So, if you need to have a special gift order, please contact us at contact@dizzegypt.com with a subject line “Gift”

Yes, Dizz products are environmentally friendly as all our products are made from recycled materials. We want to be as eco-friendly as possible. Ensuring sustainability and having a greener economy are of our key/top strategies and priorities. We believe in having an important role and real impact towards our environment and society to ensure better life for people.

No at all. Our used materials in the production processes are ecofriendly and very safe for kids. We just recommend not to let children from 0-3 to play with it alone without the supervision of their parents.

Yes of course. Your personal data is treated strictly confidential. Your data means a lot to us, so we are cautiously taking care of it. We also guarantee that your data is stored in our highly secured databases.

We’re sorry to hear that you have a complaint. We sincerely apologize in advance for any inconvenience caused. Thank you for being so observant and spotting our mistake. Your complaints help us to improve our business and get more insights. Any damage or loss will be compensated. Please contact us at contact@dizzegypt.com with a subject line “Complaint”